At Lilium Tax, we are committed to delivering the highest quality service and ensuring a smooth transition should our clients choose to discontinue their engagement with us. To support this process and maintain operational integrity, we require enrolled clients to provide written notice of cancellation at least 60 days prior to the termination of services.
- Finalize Ongoing Assignments: Ensure that all current projects and deliverables are completed to the highest standards.
- Conduct Exit Interviews: We encourage clients to participate in exit interviews, which serve as valuable opportunities for quality assurance and to gather feedback for continuous improvement.
- Facilitate the Transfer of Responsibilities: Seamlessly transition any necessary responsibilities, documentation, and information to your new service provider or internal team.
Failure to provide the required 60-day notice may result in incomplete processing or delays in the transfer of critical information, potentially impacting compliance and continuity.
We appreciate your understanding and cooperation in adhering to this policy, as it enables us to uphold our commitment to excellence and support you effectively during the transition process.
If you have any questions about this policy, please feel free to contact us directly at LiliumTaxLLC@gmail.com. We are here to assist and ensure that your needs are met with professionalism and care.